Terms of Service

1. Introduction and Acceptance

Welcome to Church's Chicken, operated by Church's Chicken ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website located at churchschicken.top (the "Website") and all related services, including but not limited to food ordering, delivery, catering, and customer support services (collectively, the "Services").

By accessing, browsing, or using our Website or Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use our Website or Services.

Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or have reached the age of majority in your jurisdiction
• Have the legal capacity to enter into binding agreements
• Not be prohibited from using our Services under applicable laws
• Provide accurate, current, and complete information when creating an account

Account Responsibility

You are responsible for maintaining the security of your account and password. You agree to accept responsibility for all activities that occur under your account, whether or not you authorized such activities. You must immediately notify us of any unauthorized use of your account.

Updates to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of these Terms and notify you through our Website or via email. Your continued use of the Services after any such changes constitutes acceptance of the new Terms.

2. Definitions

For the purpose of these Terms, the following definitions apply:

• "We," "Us," "Our," or "Company" refers to Church's Chicken, the owner and operator of the Website and Services.
• "You," "Your," or "User" refers to any individual or entity accessing or using our Website or Services.
• "Services" includes all services provided through our Website, including food ordering, delivery, pickup, catering services, customer support, and any other features or functionality offered.
• "Content" refers to all text, graphics, images, music, software, audio, video, information, and other materials available through the Services.
• "Website" refers to churchschicken.top and all associated pages, subdomains, and mobile applications.
• "Order" refers to any request for food items or services placed through our Website or other approved channels.
• "Delivery Zone" refers to the geographical areas where we provide delivery services.
• "Account" refers to the user profile created when registering for our Services.

3. Use of Services

3.1 Permitted Use

You may use our Services for the following permitted purposes:

• Personal, non-commercial use in accordance with these Terms
• Placing legitimate food orders for yourself, your family, or as authorized by others
• Accessing information about our menu, locations, and services
• Communicating with our customer service team regarding legitimate inquiries
• Participating in promotional activities and loyalty programs

3.2 Prohibited Use

You agree not to use our Services for any of the following prohibited purposes:

• Illegal Activities: Any purpose that violates applicable local, state, national, or international laws or regulations
• Harmful Behavior: Transmitting any content that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of privacy
• Unauthorized Access: Attempting to gain unauthorized access to our systems, servers, or networks
• Intellectual Property Violations: Infringing upon our intellectual property rights or those of third parties
• Spam and Unsolicited Communications: Sending unsolicited marketing communications or spam
• False Information: Providing false, misleading, or fraudulent information
• System Interference: Interfering with or disrupting the operation of our Services or servers
• Commercial Resale: Reselling our food products without explicit written authorization
• Automated Access: Using bots, scrapers, or other automated tools to access our Services
• Fraudulent Orders: Placing false, fraudulent, or excessive orders

4. User Accounts

Registration Requirements

To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your login credentials confidential and secure
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Account Security Responsibility

You are solely responsible for safeguarding your account credentials. We recommend using a strong, unique password and enabling two-factor authentication where available. We are not liable for any loss or damage arising from your failure to protect your account information.

One Account Per Person

Each individual may maintain only one active account. Creating multiple accounts to circumvent restrictions, abuse promotions, or engage in fraudulent activity is strictly prohibited and may result in immediate termination of all associated accounts.

Account Termination Rights

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a risk to our operations or other users. You may close your account at any time by contacting customer service.

5. Products and Services

Food Safety and Hygiene Standards

We are committed to maintaining the highest standards of food safety and hygiene in compliance with all applicable health regulations. All food preparation follows established protocols for temperature control, sanitation, and quality assurance. However, we cannot guarantee against all potential food-related issues.

Allergen Information Disclaimer

Our menu items may contain or come into contact with common allergens including wheat, eggs, dairy, soy, tree nuts, peanuts, shellfish, and fish. While we take precautions to avoid cross-contamination, we cannot guarantee that any menu item is completely free from allergens. Customers with food allergies should exercise caution and consult with our staff before ordering.

Product Descriptions and Accuracy

We strive to provide accurate descriptions of our menu items, including ingredients, nutritional information, and pricing. However, we reserve the right to modify menu items, ingredients, and prices without prior notice. Images shown are for illustrative purposes and actual products may vary in appearance.

Pricing and Availability

• All prices are subject to change without notice
• Menu items are subject to availability
• We reserve the right to limit quantities
• Promotional offers may have specific terms and conditions
• Applicable taxes and fees will be added to your order total

Order Process and Acceptance

When you place an order through our Services:

• Your order constitutes an offer to purchase
• We reserve the right to accept or decline any order
• Order confirmation does not guarantee acceptance
• We may verify order details before processing
• Orders may be cancelled for various reasons including stock unavailability, payment issues, or delivery zone restrictions

Order Cancellation and Modification

Order modifications or cancellations may be possible under certain conditions:

• Cancellations must be requested before food preparation begins
• Modifications may not be possible once preparation has started
• Cancellation and refund policies vary by payment method
• We reserve the right to cancel orders due to operational constraints

Payment Terms

Payment is required at the time of order placement. We accept various payment methods including credit cards, debit cards, and digital payment systems. By providing payment information, you authorize us to charge the total amount of your order, including applicable taxes, fees, and delivery charges.

Delivery Terms and Timing

• Delivery Zones: Delivery is available only within our designated delivery zones
• Minimum Orders: Minimum order requirements may apply for delivery service
• Delivery Times: Estimated delivery times are approximate and may vary due to weather, traffic, or high demand
• Delivery Fees: Delivery charges apply and vary by location and order size
• Contact Requirements: You must provide accurate contact information and be available to receive your order
• Temperature-Sensitive Handling: Hot foods will be kept warm and cold items refrigerated during transport, but quality may decline over time

Food Quality Guarantee

We stand behind the quality of our food. If you are unsatisfied with your order due to quality issues, please contact us within 2 hours of delivery for potential resolution. Our remedies may include replacement, credit, or refund at our discretion.

Returns and Refunds

Due to the perishable nature of food products, returns are generally not accepted. Refund requests will be evaluated on a case-by-case basis according to our Refund Policy. Please refer to our dedicated refund policy page for detailed information on refund procedures and eligibility.

6. Intellectual Property

Our Ownership Rights

All intellectual property rights in and to the Services, including but not limited to the Website, mobile applications, software, text, graphics, logos, trademarks, service marks, trade names, design elements, photographs, images, illustrations, audio clips, video clips, and other content (collectively, "Company Content") are owned by or licensed to Church's Chicken.

Our trademarks, service marks, and logos, including but not limited to "Church's Chicken," related logos, and distinctive branding elements, are protected intellectual property. These marks may not be used without our express written permission.

Limited License to Users

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:

• Reproduce, distribute, or publicly display Company Content
• Modify, adapt, or create derivative works from Company Content
• Use our trademarks or service marks without permission
• Reverse engineer or attempt to extract source code
• Remove or alter copyright, trademark, or other proprietary notices

User Content License to Company

When you submit content to our Services, including reviews, comments, photos, or feedback ("User Content"), you grant us a non-exclusive, royalty-free, worldwide, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for business purposes, including marketing and promotional activities.

Copyright Infringement Reporting

We respect the intellectual property rights of others and expect our users to do the same. If you believe that content on our Services infringes your copyright, please contact us with:

• A description of the copyrighted work you claim has been infringed
• The location of the allegedly infringing material on our Services
• Your contact information
• A statement of good faith belief that the use is unauthorized
• A statement under penalty of perjury that the information is accurate
• Your electronic or physical signature

7. User Content

Your Responsibility for Content

You are solely responsible for any content you submit, post, or transmit through our Services. You represent and warrant that your User Content:

• Is accurate, truthful, and not misleading
• Does not violate any applicable laws or regulations
• Does not infringe upon the rights of any third party
• Does not contain harmful, offensive, or inappropriate material
• Was created by you or you have permission to use it

Prohibited Content

You may not submit content that:

• Contains false, fraudulent, or misleading information
• Is defamatory, harassing, threatening, or abusive
• Contains hate speech or promotes discrimination
• Is sexually explicit or contains nudity
• Promotes illegal activities or violence
• Contains spam, advertising, or solicitations
• Includes personal information of others without consent
• Contains viruses, malware, or harmful code
• Infringes upon intellectual property rights

Content Monitoring and Removal

While we have no obligation to monitor User Content, we reserve the right to review, edit, or remove any content that violates these Terms or is otherwise objectionable. We may also preserve content as required by law or to protect our rights and interests.

No Endorsement

We do not endorse any User Content or any opinion, recommendation, or advice expressed therein. User Content represents the views of its authors only and does not reflect our opinions or policies.

8. Disclaimers

'As Is' Service Provision

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
• WARRANTIES OF NON-INFRINGEMENT
• WARRANTIES REGARDING THE ACCURACY OR COMPLETENESS OF CONTENT
• WARRANTIES OF UNINTERRUPTED OR ERROR-FREE SERVICE
• WARRANTIES REGARDING FOOD QUALITY, TASTE, OR SATISFACTION

Service Availability

We do not guarantee that our Services will be available at all times or that they will function without interruption or error. Service availability may be affected by maintenance, updates, technical issues, or circumstances beyond our control.

Third-Party Content and Links

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, accuracy, or practices of third parties. Your interactions with third parties are governed by their own terms and conditions.

Professional Advice Disclaimer

Information provided through our Services is for general informational purposes only and should not be considered professional nutritional, medical, or dietary advice. Consult with qualified professionals for specific dietary needs or health concerns.

Food Safety and Allergies

While we maintain high standards for food safety and provide allergen information, we cannot guarantee that our food is free from all potential contaminants or allergens. Individuals with specific dietary restrictions or allergies should exercise caution.

9. Limitation of Liability

Maximum Liability Limits

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR
• ONE HUNDRED DOLLARS ($100)

Excluded Damages

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Cost of substitute goods or services
• Personal injury or property damage
• Emotional distress or mental anguish
• Business interruption losses

Essential Purpose and Jurisdiction

These limitations apply regardless of the theory of liability and even if we have been advised of the possibility of such damages. If any limitation is found unenforceable in your jurisdiction, our liability shall be limited to the maximum extent permitted by law.

Time Limitation for Claims

Any claim or cause of action arising from your use of our Services must be filed within one (1) year after the claim or cause of action arose, or it will be forever barred.

10. Indemnification

User Indemnification Obligations

You agree to indemnify, defend, and hold harmless Church's Chicken, its affiliates, officers, directors, employees, agents, and representatives from and against any and all claims, demands, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of our Services in violation of these Terms
• Your User Content or any content you submit
• Your violation of any applicable laws or regulations
• Your infringement of any third-party rights
• Any fraudulent, false, or misleading information you provide
• Your negligent or willful misconduct

Defense and Settlement Rights

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree to cooperate with us in asserting any available defenses.

Survival of Indemnification

Your indemnification obligations shall survive the termination of these Terms and your use of our Services.

11. Third-Party Links and Services

No Responsibility for Third Parties

Our Services may contain links to websites, applications, or services operated by third parties. We provide these links for your convenience but do not control, endorse, or assume responsibility for third-party content, products, or services.

Third-Party Terms Apply

Your interactions with third-party services are governed by their respective terms of service and privacy policies. We encourage you to review these terms before engaging with third-party services.

Payment Processing

Payment processing may be handled by third-party payment processors. These processors operate under their own terms and conditions, and we are not responsible for their performance or security practices.

No Endorsement

The inclusion of third-party links or integration with third-party services does not constitute an endorsement of their content, products, services, or business practices.

12. Termination

Company Right to Terminate

We may suspend or terminate your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms or our policies
• Fraudulent, abusive, or illegal activity
• Threats to the security or integrity of our Services
• Repeated complaints from other users
• Failure to pay outstanding amounts
• Inactive accounts (as defined by our policies)

User Right to Terminate

You may terminate your account and stop using our Services at any time by contacting customer service or using account closure features where available. You remain responsible for all charges incurred before termination.

Effect of Termination

Upon termination:

• Your right to access and use our Services immediately ceases
• We may delete your account and associated data
• Outstanding payment obligations remain in effect
• We are not liable for any consequences of termination

Survival of Provisions

The following sections shall survive termination: Intellectual Property, User Content License, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and General Provisions.

13. Governing Law and Disputes

Applicable Law

These Terms and your use of our Services are governed by and construed in accordance with the laws of the State of Maine and the United States, without regard to conflict of law principles.

Jurisdiction and Venue

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Hancock County, Maine. You hereby consent to the personal jurisdiction and venue of such courts.

Dispute Resolution Process

Before filing any formal legal proceeding, you agree to first contact us to attempt to resolve any dispute informally. Please send dispute notices to [email protected] with a detailed description of the issue and your proposed resolution.

Class Action Waiver

To the fullest extent permitted by law, you agree that any dispute resolution proceeding shall be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in class action lawsuits or class-wide arbitration.

Limitation of Time to File Claims

Regardless of any statute or law to the contrary, any claim or cause of action arising from or related to your use of our Services must be filed within one (1) year after such claim or cause of action arose or be forever barred.

14. Changes to Terms

Right to Modify

We reserve the right to modify, update, or revise these Terms at any time at our sole discretion. Changes may be necessary due to legal requirements, business needs, or service improvements.

Notification of Changes

When we make material changes to these Terms, we will:

• Update the "Last Updated" date at the top of this document
• Post notice on our Website
• Send email notification to registered users when required by law
• Provide reasonable advance notice for significant changes

Acceptance of Changes

Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using our Services.

Review Responsibility

It is your responsibility to review these Terms periodically for updates. We recommend checking this page regularly to stay informed of any changes.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and us concerning your use of our Services and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may freely assign our rights and obligations under these Terms without restriction.

Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

Headings and Interpretation

Section headings in these Terms are for convenience only and shall not affect the interpretation of any provision. Words importing the singular include the plural and vice versa.

Language

These Terms are written in English. If translated into other languages, the English version shall prevail in case of any inconsistency or conflict.

16. Contact Information